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FLO i8 2.7

  • Specifications
  • Instument and Software Overview
    • Instrument Overview
    • Software Overview
  • Using the FLO i8 System
    • Concepts
      • Concept Definitions
      • Pauses in a Protocol
      • Pipetting Parameters
      • Sound Settings
      • Status Bar
      • List of Transfers
      • Dispense Report
        • Dispense Report
        • Dispense Report Explorer
    • Tutorials
      • Getting Started with FLO i8
      • Using the Pipetting Parameters
      • Adding a User Confirmation
      • Adding a Delay
      • Exporting Workflow
      • Importing Workflow
      • Powering Off the FLO i8
      • Creating a New Protocol
        • Creating a New Protocol
        • Creating a Simple Transfer
        • Creating a Serial Dilution
      • Executing a Protocol
        • Executing a Protocol
        • Adjusting a Protocol
        • Virtual Deck Layout Overview
  • Administrative Tasks
    • Managing Dispense Reports
    • Labware Manager
      • Labware Manager
      • Creating a New Labware
      • Managing Existing Labware
    • User Manager
      • User Manager
      • Managing User Account
    • Licensing
      • Licensing
      • License Activation and Reactivation
      • Software Upgrade and Revert
  • API Integration
    • API Integration V2.1
    • API Integration V2
    • API Integration V1.1
  • Troubleshooting
    • FAQs
    • Replacing O-rings
    • Replacing 3A Fuse
    • Error Recovery
      • Error Recovery
      • Error Recovery Settings
  • Help & Support
    • Help & Support
    • Reporting Errors Using Log Packages
  • Home
  • Docs
  • FLO i8® Liquid Handler
  • FLO i8 2.7
  • Help & Support
  • Help & Support

Help & Support

Help & Support page provides you with access to the FLO i8 online help and contacts to the FORMULATRIX support technicians. Find this page in Application Menu  > Help.

Help & Support Option under the Help Menu

Help & Support Option under the Help Menu

The Help & Support page consists of the following sections:

  • Online Help panel provides the link to the online help of your current software version. The available link will direct you to the welcome page in a new tab.

FLO i8 Online Help Welcome Page

FLO i8 Online Help Welcome Page

  • Contact Us panel lists the FORMULATRIX support contacts. If you have questions that have not been answered by the online help, or need further assistance in using the FLO i8 system, please contact our support team by emailing support@formulatrix.com. Support technicians monitor this email address 24 hours a day, Monday through Friday.

The Help & Support Page Overview

The Help & Support Page Overview

 

Related Topics:

  • Reporting Errors Using Log Packages
FLO i8 2.7
Updated on June 3, 2024

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